1. GENERAL

These Terms and Conditions (“Terms”) apply to all orders accepted by the Company from the Client for the purchase of products or the provision of services related to those products, unless otherwise agreed in writing by the Company. The Company is not obliged to accept any order and will not be bound by the terms of the Client’s order or acceptance of a quotation, unless otherwise agreed in writing by the Company.

The Client must pay for products and services upon demand, unless the Company has agreed to provide credit prior to the date of the Client’s order. Where a credit arrangement exists, the following Terms apply to and form part of any contract for the sale of goods manufactured and supplied by the Company.

2. PRICES AND PAYMENT

All prices quoted by the Company are for immediate acceptance and are based on the Client ordering the full quantity or number stated in the relevant quotation. Quotations are valid for 60 days. After this period, prices may change without notice.

All prices are inclusive of GST unless otherwise stated. The Client must pay the Company all charges and any expenses incurred in collecting overdue payments, including debt collection fees.

2.1 At the sole discretion of the Company, all new Clients are required to pay upfront (Cash on Delivery, “COD”).

Standard lead times commence from the date payment is received. Claim terms are as follows:

  • 40% due upon delivery of frames
  • 50% due upon glazing or lockup
  • 10% due upon delivery of flyscreens
  • 100% due for fully glazed products

2.2 At the sole discretion of the Company, payment for approved Clients is due thirty (30) days after the end of the month in which a statement is sent to the Client’s address or address for notices.

2.3 For certain approved Clients, payment is due seven (7) days following the date of the invoice, at the sole discretion of the Company.

2.4 Payment may be made by cash on delivery, cheque, bank cheque, credit card, direct debit, or any other method agreed between the Client and the Company.

3. DELIVERY OF GOODS/SERVICE

Delivery of products and/or services will be made to the Client’s nominated site address. The Client must make all necessary arrangements to take delivery.

If delivery is delayed or impeded due to circumstances beyond the Company’s control (including, but not limited to, acts of God, war, strikes, lockouts, industrial disputes, government actions, restrictions, or other contingencies), the Company may suspend operations under the contract until delivery can resume. If the contract is frustrated or cannot be completed, it may be voided at the Company’s option. The Client must pay for any products or services already delivered, or for any items specifically processed or manufactured.

Delivery dates are estimates only, although the Company will use reasonable endeavours to meet them.

4. ACCEPTANCE OF GOODS

The Client must accept and pay for all products and/or services as part of the entire contract. The Company may process, manufacture, make available, and/or deliver by instalments or individual lots, which must be paid for separately.

5. RISK

Risk in the products passes to the Client at the time of delivery. However, ownership does not pass until the Client has paid in full and discharged all other indebtedness to the Company. While the Company retains title, it may enter premises where the products are stored, with reasonable notice, to inspect them. The Client may sell the products in the ordinary course of business, bona fide and at market value.

6. CLIENTS DISCLAIMER

The Client disclaims any right to rescind or cancel the contract, sue for damages, or claim restitution arising from any misrepresentation by any servant or agent of the Company. The Client acknowledges that purchases are made relying solely on their own skill and judgement, and that the Company is not bound by any term, condition, representation, or warranty other than the manufacturer’s warranty, which is personal to the Client and not transferable.

7. OWNERSHIP OF GOODS

The Client irrevocably grants the Company, its agents, and servants an unrestricted right and licence, without notice, to enter premises occupied by the Client to identify and remove any products owned by the Company. The Company may seize or dispose of such goods at its discretion and is not responsible for any resulting loss. If goods are incorporated into or used as components for other goods before payment, ownership remains with the Company until payment is made or the goods are sold in the ordinary course of business, bona fide and at market value. Until payment is received, the Client agrees to keep the goods as fiduciary for the Company or otherwise deal with them in a manner that clearly shows Company ownership.

7.1 Defect/Returns
The Client must inspect goods on delivery and/or installation and notify the Company within seven (7) days of any alleged defect, shortage, damage, or failure to comply with the description or quote. The Client must allow the Company a reasonable opportunity to inspect the goods. If the Client fails to comply, the goods are conclusively presumed to be in accordance with the Terms and free from defect or damage. For goods the Company agrees may be rejected, liability is limited to replacement or repair, provided:

  • The Client has complied with these provisions
  • The goods have been stored, installed, and used properly

8. CANCELLATIONS

8.1 The Company may cancel these Terms or cancel delivery of goods at any time before delivery by giving written notice. The Company is not liable for any loss or damage arising from such cancellation.

8.2 At the Company’s sole discretion, the Client may cancel delivery of goods and/or services. If the Client cancels, they are liable for any costs incurred by the Company up to the time of cancellation.

9. WARRANTY

For goods not manufactured by the Company, the warranty is the current warranty provided by the manufacturer. The Company is not liable except as expressly detailed in the manufacturer’s warranty.

10. AMMENDMENTS

The Company reserves the right to amend these Terms and Conditions of Sale at any time.

11. ACCEPTANCE OF TERMS AND CONDITIONS OF SALE

These Terms and Conditions are deemed accepted in their entirety upon the Client’s subsequent placement of orders for materials and goods for delivery, whether communicated by post, facsimile, or delivered personally.